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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ronda Hunt

Ronda Hunt

December 19, 2025

5  out of  5
rating by Ronda Hunt
"I received a quote for an auto & renters policy, State Farm was not the best deal. Jake told me they offer other policies as well so I asked for a life quote. State Farm was a couple of $ more but because Jake was so professional & courteous I decided the couple of $ is worth the respect he was giving me."
We responded:
"Thank you so much for your kind words, Ronda! We're glad Jake could provide you with a life insurance quote that met your needs. We truly believe that excellent service and respect go hand in hand with the right coverage. Your trust means a lot to us, and we look forward to continuing to assist you with all your insurance needs!"
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Chris Lascari

December 19, 2025

5  out of  5
rating by Chris Lascari
"We've been with this agency for a little over a year. They have been amazing"
We responded:
"Thank you so much for your fantastic 5-star review! We're thrilled to hear that you've had an amazing experience with Jake Tufts State Farm Insurance and Financial Services over the past year. Providing reasonable prices for your auto insurance and great service is our top priority, and your kind words mean a lot to us. If you ever need anything or have questions about your vehicle insurance or other services, don't hesitate to reach out. We're here to help!"
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Anthony Palermo

December 18, 2025

5  out of  5
rating by Anthony Palermo
"Pat was great for helping my wife and I get plans executed and prepped for mortgage and then implement them in a timely manner. So far great people."
We responded:
"Thank you for the wonderful 5-star review! We're so glad to hear that Pat was able to assist you and your wife effectively with your plans for the mortgage and your homeowners insurance. It’s great to know that our team could provide timely and helpful support during this important process. We truly appreciate your kind words and look forward to continuing to serve you both!"
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Tracy

December 15, 2025

4  out of  5
rating by Tracy
"All the office staff are professional, helpful, and respond promptly."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that our office staff has been professional, helpful, and responsive. At Jake Tufts State Farm, we strive to provide excellent service for all your insurance needs, including auto insurance. If you ever have any questions or need assistance with your auto coverage, please don't hesitate to reach out. We're here to help!"
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Brian Wellman

December 15, 2025

5  out of  5
rating by Brian Wellman
"Very helpful every time I've talked with anyone from the office, I highly recommend"
We responded:
"Thank you for your wonderful review and recommendation! We're glad to hear that you find our vehicle insurance pricing reasonable and that our team has been consistently helpful. At Jake Tufts State Farm, we’re committed to providing great service and value for all your auto insurance needs. If you ever need assistance or have questions, feel free to reach out anytime"
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Super Mario

December 5, 2025

5  out of  5
rating by Super Mario
"I have Multiple policies and have been very pleased!! 🙏🏽✊🏽🙏🏽"
We responded:
"Thank you so much for your kind words and for trusting Jake Tufts State Farm with your multiple insurance policies! We're thrilled to hear you're pleased with our service. If you ever have any questions about your auto insurance or need assistance, we're here to help. Your satisfaction means everything to us!"
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Kaylee Mead

December 5, 2025

5  out of  5
rating by Kaylee Mead
"Jake is super knowledgeable about insurance and financial planning. We have been extremely happy with the care and service provided by him and his team! His team, especially Melanie, are very responsive and helpful. Highly recommend them for any insurance and financial planning needs you may have!"
We responded:
"Thank you for your wonderful review! We're so glad to hear that Jake and the team, especially Melanie, have provided you with knowledgeable, attentive service for your insurance and financial planning needs. It’s great to know you’re happy with the care you’ve received. If you ever need assistance with your auto insurance or any other policies, we’re always here to help! Your recommendation means a lot to us!"
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Curtis Vanderwal

December 3, 2025

5  out of  5
rating by Curtis Vanderwal
"Ashley was super helpful and prompt in her response time to my questions about coverage, thank you!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Ashley was able to assist you promptly and effectively with your auto coverage questions. We appreciate your trust in Jake Tufts State Farm and are always here to help whenever you need us!"
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Mark Platt

December 3, 2025

5  out of  5
rating by Mark Platt
"Been a customer for a long time. Great people work in the office. It's been my belief that knowing your insurance agent and the people that work there results in better service. I walked in the other day to swap coverage from one vehicle to a different one and the service I received was fantastic. They took the time to take a walk in (me) and then explained any changes."
We responded:
"Mark, thank you for your continued trust and kind words! We truly believe that building strong relationships with our customers leads to the best service, and we're glad to hear that your recent visit lived up to that. It’s always our goal to make the process clear and easy, and we’re happy Ashley and the team could assist you so well. We appreciate having you as part of the Jake Tufts State Farm family!"
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Jen Smith

December 2, 2025

5  out of  5
rating by Jen Smith
"I was in an auto accident where somebody pulled off from a stop sign and I ended up T-boning them. State farm found me not at fault for the accident. from start to finish I have been taken care of. all of my medical expenses have been paid promptly. my vehicle was a total loss I was Offered fair compensation and compensated promptly. Everybody who I’ve dealt with through this stressful journey has been nothing but kind and compassionate. I highly recommend Jake From State farm in Hart, Michigan."
We responded:
"Thank you for sharing your experience and for your kind recommendation! We’re sorry to hear about the accident, but we’re glad that our team at Jake Tufts State Farm Insurance Agency could support you every step of the way. Providing prompt, fair, and compassionate service is our top priority, especially during challenging times. If you ever need assistance in the future, we’re here for you. Wishing you all the best on your road to recovery!"
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Layla LeFevre

November 26, 2025

5  out of  5
rating by Layla LeFevre
"Very helpful thank you Good rate"
We responded:
"Thank you for your kind words and the great review! We’re glad to hear you found our service helpful and appreciated the good rate. At Jake Tufts State Farm, we strive to provide reliable coverage and competitive pricing, especially for auto insurance. If you ever need any assistance or have questions about your policy, feel free to reach out—we’re here to help! Thanks again for choosing us!"
Profile photo of Bill Palmer

Bill Palmer

November 24, 2025

5  out of  5
rating by Bill Palmer
"Excellent service, nice and friendly staff. I love the agents at Jake Tuffs State Farm."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team at Jake Tufts State Farm Insurance Agency. Our staff takes great pride in providing excellent service and building friendly relationships with our customers. Your satisfaction is our top priority, and we appreciate your support. "
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Jess Sigourney

November 19, 2025

5  out of  5
rating by Jess Sigourney
"Jake did an awesome job"
We responded:
"Thank you for your kind words! We're glad to hear that Jake provided you with excellent service and a reasonable price on your auto insurance. We appreciate your trust in Jake Tufts State Farm Insurance Agency and look forward to continuing to serve your insurance needs!"
Profile photo of Louise St. Amour

Louise St. Amour

November 18, 2025

5  out of  5
rating by Louise St. Amour
"Very nice and helpful people. Seem knowledgeable about what they offer. Answered all my questions!"
We responded:
"Thank you so much for your kind words and 5-star review! We're thrilled to hear that you found our team knowledgeable, helpful, and that we could answer all your questions. Providing great service at a reasonable price is our goal, and we're glad it showed. If you ever need anything else with your home insurance or auto insurance, don’t hesitate to reach out!"
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Keith Danielson

November 18, 2025

5  out of  5
rating by Keith Danielson
"Phone call was promptly answered. Staff is helpful, knowledgeable, and pleasant."
We responded:
"Thank you so much for your kind words and 5-star review! We're thrilled to hear you found our pricing reasonable and our team helpful and knowledgeable. At Jake Tufts State Farm, we strive to provide prompt, friendly service and the best coverage for your vehicle. We truly appreciate your trust and look forward to continuing to serve you!"
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Cole McFarland

November 17, 2025

5  out of  5
rating by Cole McFarland
"Wonderful customer service, and he was able to help me get the insurance I needed very fast."
We responded:
"Thank you for your fantastic review! We're delighted to hear that you received great pricing and wonderful customer service. Helping you get the right vehicle insurance quickly is our top priority, and we’re glad we could assist. We appreciate your trust in Jake Tufts State Farm and look forward to supporting you in the future!"
Profile photo of Barbara Calverley

Barbara Calverley

November 17, 2025

5  out of  5
rating by Barbara Calverley
"Brie was very helpful in getting us reestablished with State Farm and was also able to get us a savings."
We responded:
"Barb, thank you so much for your kind words! We’re glad to hear that Bre was able to help you get reestablished with State Farm and find some savings along the way. If you ever have any questions or need assistance with your boat insurance, home insurance, or auto insurance, please don’t hesitate to reach out. We’re here to help!"
Profile photo of Christian Richards

Christian Richards

November 13, 2025

5  out of  5
rating by Christian Richards
"Bought a home recently, and they've been working with me quite well in ensuring that I have everything that I need"
We responded:
"Christian, thank you so much for your 5-star review! We're thrilled to hear that Jake Tufts and the team were able to support you throughout your home buying journey and make sure you have everything you need. Congratulations on your new home, and please don't hesitate to reach out if you need anything else!"
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Robert Buss

November 11, 2025

2  out of  5
rating by Robert Buss
"I have 3 vehicles and a house insusered with state farm. No claims, no tickets or anything and was raised over 30 dollars on the policies. Might be time to move on."
We responded:
"Thank you for your feedback. We understand your concerns about the recent rate increase and would like to help review your policies to ensure you’re getting the best possible coverage and rates. We had scheduled a time for you to come in and discuss your account, but unfortunately, you did not show up for the appointment. We’re here to assist whenever you’re ready and encourage you to reach out to reschedule a convenient time. We value your business and hope to work with you to address your concerns."
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Summer Little

November 10, 2025

5  out of  5
rating by Summer Little
"I’ve known Ryan for nearly two decades and can vouch for his integrity and insurance knowledge. He’s not a high pressure agent; his goal is serving people well. I know I can trust him to take care of all our insurance needs."
We responded:
"Thank you so much, Summer, for your wonderful and heartfelt review! Ryan truly values integrity and putting clients first, and your trust means the world to us. At Jake Tufts State Farm Insurance Agency, we're committed to providing thoughtful, pressure-free service to meet all your insurance needs. We look forward to continuing to support you and your family!"
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Shelly Taylor

November 7, 2025

5  out of  5
rating by Shelly Taylor
"Ryan is kind, thoughtful and wonderful to work with."
We responded:
"Thank you so much for your kind words, Shelly! We're thrilled to hear that Ryan provided you with excellent service. At Jake Tufts State Farm Insurance Agency, we strive to make every experience positive and thoughtful. We appreciate your feedback and look forward to continuing to assist you!"
Profile photo of Lance Johnson

Lance Johnson

November 7, 2025

5  out of  5
rating by Lance Johnson
"Ryan is an agent that will always put your interests ahead of his."
We responded:
"Thank you, Lance, for your thoughtful review! We're proud to have Ryan on our team, always putting our clients' best interests first. Your feedback means a lot to us at Jake Tufts State Farm Insurance Agency. Please don't hesitate to reach out if you need anything!"
Profile photo of Bradley Hill

Bradley Hill

November 5, 2025

5  out of  5
rating by Bradley Hill
"Jake Tufts is the real “Jake at State Farm.” He and his staff have always made my experience very simple and have found ways to save me money which in today’s world is very important to me. When my wife and kids were in an accident Jake and his staff took care of everything and ensured my family was safe at the scene. I can’t thank them enough for going over and beyond for me and my family. Thank you"
We responded:
"Bradley, thank you so much for your kind words and for trusting Jake Tufts State Farm with your insurance needs. We're honored to have been there for you and your family during such a difficult time. Providing excellent service and peace of mind is what we strive for every day. If you ever need anything else, don’t hesitate to reach out. We appreciate you and your family!"
Profile photo of BAK “BAK”

BAK “BAK”

October 23, 2025

5  out of  5
rating by BAK “BAK”
"Excellent service. Staff are always so nice and professional."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with our team at Jake Tufts State Farm Insurance. Providing friendly and professional service is our top priority, especially when it comes to auto insurance. If you ever have any questions or need assistance with your auto coverage, please don't hesitate to reach out. We're here to help!"
Profile photo of Steve

Steve

October 23, 2025

5  out of  5
rating by Steve
"Super service why would you even consider going with GEICO"
We responded:
"Thank you for your fantastic feedback! We’re glad to hear you’re happy with our service. At Jake Tufts State Farm, we’re committed to providing personalized care and support for all your auto insurance needs that truly makes a difference. We appreciate your trust and look forward to continuing to serve you!"