Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Manuel Hdz

Manuel Hdz

April 22, 2025

5  out of  5
rating by Manuel Hdz
"Thanks to Melanie and Shelby for being an awesome worker, at Jake Tufts State Farm Insurance Agency."
We responded:
"Thank you so much for taking the time to share your positive experience with Melanie and Shelby at Jake Tufts State Farm Insurance Agency! We’re thrilled to hear that they provided you with excellent service. Our team works hard to ensure that our clients feel valued and supported, and it’s always rewarding to know that our efforts are appreciated."
Profile photo of Lee Millard

Lee Millard

April 14, 2025

5  out of  5
rating by Lee Millard
"Had an issue and Ashley was able to help me out. I greatly appreciate it!!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Ashley was able to assist you with your issue. Providing excellent customer service is our top priority, and it’s wonderful to know that we met your expectations."
Profile photo of l m j

l m j

April 8, 2025

5  out of  5
rating by l m j
"Very informative and caring. I have always trusted state fam since my dad has always trusted them. I trust my father's decisions. State farm always out shines in quality ethics."
We responded:
"Thank you so much for your 5-star review! We truly appreciate you and are thrilled to hear that you had a positive experience with Jake Tufts State Farm Insurance Agency. Our team is dedicated to providing exceptional service and support, and it’s rewarding to know that we met your expectations."
Profile photo of Elizabeth Juhl

Elizabeth Juhl

April 8, 2025

5  out of  5
rating by Elizabeth Juhl
"The atmosphere inside the office is clean, comfortable, and made me feel very at ease. I met with Ashley today for my appointment. She was friendly, kind, and knowledgeable. Thank you!"
We responded:
"Thank you so much for your wonderful 5-star review! We're thrilled to hear that you had a positive experience in our office. Creating a clean and comfortable atmosphere is a top priority for us, and it's great to know that you felt at ease during your visit. Ashley is indeed a valuable member of our team, and we're glad she was able to assist you with her friendly and knowledgeable service. Your kind words mean a lot to us!"
Profile photo of Cheryl Orona

Cheryl Orona

April 7, 2025

5  out of  5
rating by Cheryl Orona
"State Farm employees are always easy to work with, knowledgeable and get back to you in a timely manner!"
We responded:
"Thank you for taking the time to share your positive experience! We truly appreciate your kind words about our team. It's fantastic to hear that you find our employees easy to work with and knowledgeable. Timely communication is important to us, and we're glad to know we met your expectations in that regard."
Profile photo of Dan5 Dan5

Dan5 Dan5

April 4, 2025

5  out of  5
rating by Dan5 Dan5
"Great group of people to work with they will do anything in there power to get you the best price for all your insurance needs"
We responded:
"Thank you for your fantastic review! We are delighted to hear that you had such a positive experience with our team. Providing excellent service and finding the best prices for our clients is our top priority, and it’s great to know that our efforts made a difference for you. We truly appreciate your trust in us for your insurance needs"
Profile photo of Christi Brown

Christi Brown

April 1, 2025

5  out of  5
rating by Christi Brown
"I wasn’t happy with my current car and homeowners insurance; I wanted something different. Jason, at State Farm in Hart, explained my options and set me up with a perfect combination for me. He is very personable and thorough. If you are tired of your current company charging outrageous prices, check out Jason at State Farm."
We responded:
"Thank you for sharing your experience with Jason and our team! We’re so glad to hear that he was able to help you find the perfect combination of car and homeowners insurance that meets your needs. Jason truly embodies our commitment to providing personalized and thorough service, and it’s wonderful to see that reflected in your feedback. We appreciate your recommendation and hope that others will find value in your words as well."
Profile photo of John Wallace

John Wallace

March 31, 2025

5  out of  5
rating by John Wallace
"I love working with Jake Tufts State Farm! They are fast, responsive, and very pleasant to work with!! A quick shout out to Melanie, who is extremely pleasant and customer friendly!! Cheers! John W."
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that you love working with us and that our team, especially Melanie, has made such a positive impact on your experience. Your kind words motivate us to keep providing fast and friendly service to all our clients."
Profile photo of Elizabeth Dillon

Elizabeth Dillon

March 27, 2025

5  out of  5
rating by Elizabeth Dillon
"I have worked with two young ladies in this office and both of them have been wonderful to deal with and very accommodating. Highly recommend Jake’s office to get your auto and your renters needs taken care of."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you had a wonderful experience with our team. Our goal is always to provide exceptional service, and it’s great to know that our Customer Care Team could assist you effectively. We truly appreciate your recommendation and look forward to continuing to help you with your auto and renters insurance needs."
Profile photo of Lance Lloyd

Lance Lloyd

March 25, 2025

5  out of  5
rating by Lance Lloyd
"Melanie from State Farm was awesome 👌🏼😊"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Melanie provided you with exceptional service. She truly goes above and beyond for our clients. If you need any further assistance or have questions in the future, don’t hesitate to reach out. We appreciate your support! 🌟"
Profile photo of Team Kings

Team Kings

March 24, 2025

5  out of  5
rating by Team Kings
"I give a 5 star rating, melanie thank you very much for your help great people at state farm I couldn't been a happier customer today.......😀"
We responded:
"Thank you for your 5-star rating and kind words! We're thrilled to hear that Ashley provided you with great help and that you're a happy customer. We strive to deliver exceptional service and it's always rewarding to know that we've met your expectations. If there's anything else we can assist you with, please don't hesitate to let us know. We appreciate your support and look forward to serving you in the future! 😊🌟"
Profile photo of Karissa Brown

Karissa Brown

March 21, 2025

5  out of  5
rating by Karissa Brown
"Staff is always very helpful and friendly. Very easy to make changes to my plan."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you’ve had a positive experience with our team at Jake Tufts State Farm Agency. Providing helpful and friendly service is our top priority, and we’re glad that you found it easy to make changes to your insurance plan."
Profile photo of Jake Pleiness

Jake Pleiness

March 19, 2025

5  out of  5
rating by Jake Pleiness
"Phenomenal office with a staff that is determined to provide personalized service and support while ensuring peace of mind that your best interests are kept at the forefront."
We responded:
"Thank you for your incredible feedback! We’re delighted to hear that you feel our team is dedicated to providing personalized service and support. Ensuring our clients have peace of mind when it comes to your life insurance is our top priority, and it’s wonderful to know that we are meeting your expectations."
Profile photo of Dakota DeVries

Dakota DeVries

March 14, 2025

5  out of  5
rating by Dakota DeVries
"Melanie and Jason were great! They helped me get the car insurance I wanted at a good rate. They were very friendly and helpful throughout my insurance buying experience. Good business and better people!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Melanie and Jason were able to assist you in finding the right car insurance at a great rate. Our team takes pride in providing friendly and helpful service, and it’s wonderful to know that you had a positive experience with us."
Profile photo of Lee Ball

Lee Ball

March 14, 2025

5  out of  5
rating by Lee Ball
"I had a couple of questions about my insurance. I called and got an agent right away and had my questions answered."
We responded:
"Thank you for the kind words. I am happy we could help protect your auto insurance and home insurance."
Profile photo of Aleida Gorenflo

Aleida Gorenflo

March 12, 2025

5  out of  5
rating by Aleida Gorenflo
"Melanie is such a wonderful lady every time I call with the questions or trying to put insurance on either one vehicle or the other vehicle. She’s always very helpful and if I call her the same day she’ll get back to me the same day couldn’t ask for a better office to provide me with my insurance. :)"
We responded:
"Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. We're thrilled to hear that Melanie has been able to assist you with your auto insurance needs and that her promptness and helpfulness have made a positive impact on your experience with our office."
Profile photo of Mohammad Al-Matarneh

Mohammad Al-Matarneh

March 11, 2025

5  out of  5
rating by Mohammad Al-Matarneh
"Very communicative and will address any problems or concerns you have with a friendly demeanor."
We responded:
"Thank you for your kind words, Mohammad! We’re thrilled to hear that you found our team to be communicative and friendly. Addressing your auto insurance concerns and providing support is our top priority, and it’s wonderful to know that we’ve met your expectations."
Profile photo of Scott Beal

Scott Beal

March 7, 2025

5  out of  5
rating by Scott Beal
"State Farm Jake tufts has great service!"
We responded:
"Scott, thank you for your fantastic review! We’re delighted to hear that you had a great experience with Jake Tufts and our team at State Farm. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations."
Profile photo of Christy Jensen

Christy Jensen

March 7, 2025

5  out of  5
rating by Christy Jensen
"they are most helpful and knowledgeable about what's out there to offer ☺️and has Great ideas about how to save us $🙀😹❤️"
We responded:
"We're thrilled to hear that you found our team helpful and knowledgeable in regard to your auto insurance. Our goal is to provide the best customer service possible, and it’s rewarding to know we’re meeting that standard. If you have any questions or need assistance in the future, don’t hesitate to reach out. We’re here to help! 😊"
Profile photo of Connor Davis

Connor Davis

March 7, 2025

5  out of  5
rating by Connor Davis
"Jake was a big help and helped me with starting my new policy's"
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that Jake was able to assist you with starting your new policies. Our team strives to make the auto insurance process as smooth and informative as possible, and it’s great to know that Jake made a positive impact on your experience."
Profile photo of Shane Anderson

Shane Anderson

March 5, 2025

5  out of  5
rating by Shane Anderson
"Very helpful and knowledgeable team that got me a rate much lower than I was paying with Progressive. Jason got me set up quick and efficiently and Jake called me later so see if I had any questions or concern."
We responded:
"Thank you for your fantastic review! We're thrilled to hear that our team was able to help you find a lower rate and provide you with excellent service. Jason and Jake truly care about our customers, and it’s great to see their efforts recognized. If you have any more questions or need assistance in the future, don’t hesitate to reach out. We appreciate your trust in us and look forward to serving you again!"
Profile photo of Gary Simonds

Gary Simonds

February 28, 2025

5  out of  5
rating by Gary Simonds
"Very communicate and will address any problems or concerns you have and very friendly"
We responded:
"Thank you for sharing your positive feedback! We're thrilled to hear that you found our team to be communicative, responsive, and friendly. Providing excellent customer service is our top priority, and we're glad that we were able to address any problems or concerns you had."
Profile photo of Shannon McLouth

Shannon McLouth

February 27, 2025

5  out of  5
rating by Shannon McLouth
"Very helpful and responsive!"
We responded:
"Thank you for your fantastic review! We're so glad to hear that you found our team helpful and responsive. Providing excellent customer service is our top priority, and your feedback truly motivates us to keep up the good work."
Profile photo of Rebeccia Simmons

Rebeccia Simmons

February 26, 2025

5  out of  5
rating by Rebeccia Simmons
"Always very helpful and nice. Love my State Farm People."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you’ve had such a positive insurance experience with our team at Jake Tufts State Farm Insurance Agency. Our goal is to provide excellent service and support to all our clients, and it’s wonderful to know that we’ve met that mark for you."
Profile photo of Tricia Pastor

Tricia Pastor

February 26, 2025

5  out of  5
rating by Tricia Pastor
"I have had an excellent experience with Jake Tufts State Farm. Their customer service is top-notch—every time I’ve needed assistance, their team has been responsive, knowledgeable, and genuinely helpful. The claims process was smooth and hassle-free, with clear communication at every step."
We responded:
"Tricia, thank you for taking the time to share your excellent experience with us! We are delighted to hear that our team at Jake Tufts State Farm has been able to meet your needs with responsive and knowledgeable service. It’s our priority to ensure that the claims process is as smooth and hassle-free as possible, and your feedback reinforces our commitment to clear communication. If you ever need further assistance, please don’t hesitate to reach out. We truly value your trust in us!"