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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Christy Hood

April 6, 2026

5  out of  5
rating by Christy Hood
"Quick call back for an important document that needed to be filled out!"
We responded:
"Christy, thank you for your wonderful 5-star review! We’re so glad that you had a positive experience with Jake Tufts State Farm Insurance Agency. Whether it’s auto insurance or any other coverage you need, we’re here to make the process easy and affordable. We appreciate your support and look forward to continuing to serve you!"
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Theresa Ortega

March 30, 2026

5  out of  5
rating by Theresa Ortega
"State farm office in Hart agent Ashley is always very helpful and willing to help whenever I have a question on my policies. Business with them has been wonderful"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Ashley and the team at Jake Tufts State Farm Insurance Agency in Hart have been consistently helpful and responsive to your questions. Providing excellent service to our clients is our top priority, and your positive feedback means a lot to us. We look forward to continuing to assist you with all your insurance needs!"
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Shelby Leonard

March 16, 2026

5  out of  5
rating by Shelby Leonard
"Brianna is absolutely amazing helped me accomplish and go over everything on my policy before payment and she continues to help me with any questions or concerns I may have. 10/10 recommend her and jaks tufts state farm"
We responded:
"Thank you for reaching out to us regarding the issues you've been facing with your current bill. We sincerely apologize for any inconvenience caused by the incorrect amount still being displayed for the vehicles you removed from your policy three weeks ago. Rest assured, we are committed to resolving this matter promptly and to your satisfaction. We are delighted to hear that you had the opportunity to speak with Ashley from our team today. Ashley is known for her exceptional dedication to providing outstanding customer service, and we are thrilled to hear that she was able to assist you effectively and address any questions or concerns you had. Ashley's commitment to resolving the issue and ensuring a positive customer experience is commendable. We greatly appreciate your kind words about her helpfulness, professionalism, and friendly approach. It is always our goal to provide the best possible service to our valued customers, and your feedback reassures us that we are on the right track. We have already communicated your feedback to Ashley, and she is delighted to know that her efforts made a positive impact on your experience with State Farm. Your satisfaction is our top priority, and we are grateful for your patience and understanding as we work to resolve the billing issue completely. Thank you once again for bringing this matter to our attention. We appreciate your ongoing support and trust in State Farm. If you have any further questions or concerns, please don't hesitate to reach out to us. We are here to assist you."
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Arthur Hathaway

March 10, 2026

5  out of  5
rating by Arthur Hathaway
"Jake has everything I need in the line of insurance. Great customer service and a very knowledgeable and friendly staff. Really enjoy having my insurance through Jake!!"
We responded:
" Arthur,, thank you so much for your wonderful 5-star review! We're delighted to hear that you’re satisfied with your auto insurance and the value we offer. At Jake Tufts State Farm, we’re committed to providing personalized coverage and exceptional service to meet your needs. If you ever have any questions or need assistance, please don’t hesitate to reach out."
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Carol Berry

March 6, 2026

5  out of  5
rating by Carol Berry
"Working with Brianna at State Farm was an excellent experience. She made the entire insurance process completely stress-free. From the beginning, she was efficient, organized, and clearly knowledgeable, which made everything move smoothly. What stood out most was her kindness and professionalism. She took the time to answer questions and made sure everything was handled quickly and correctly. It’s refreshing to work with someone who is not only capable but also genuinely pleasant to work with. I highly recommend Brianna to anyone looking for an insurance agent who is responsive, efficient, and truly cares about her clients."
We responded:
"Hi Carol, thank you for the kind words and for choosing Jake Tufts State Farm Insurance and Financial Services in Hart, Michigan. We are glad to hear Breanna made the process smooth, organized, and stress free, and that she took the time to answer your questions with genuine care. We truly appreciate your recommendation, and we are always here if you need help with your auto insurance or want to review your coverage anytime."
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chris wright

March 4, 2026

5  out of  5
rating by chris wright
"Easily hands down the best customer experience I’ve had with an insurance company regardless of who picks up the phone. They are always courteous, polite and answer every question."
We responded:
"Thank you for sharing your fantastic experience with us! We're thrilled to hear that you had such a positive customer experience with our insurance company. It's great to know that our team consistently delivers courteous and polite service, and that they go above and beyond to answer all your questions. We truly value your feedback and are committed to providing exceptional customer service. If you ever need further assistance or have any more questions, please feel free to reach out. We're here to help!"
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kyle blohm

February 27, 2026

5  out of  5
rating by kyle blohm
"Very helpful and knowledge staff! I've had them for years and very happy with their services!"
We responded:
"Hi Kyle, thank you for the 5-star review and for being with Jake Tufts State Farm Insurance for so many years. We’re glad our team has been helpful and knowledgeable, and we truly appreciate your continued trust. If you ever want us to take another look at your auto insurance to make sure your coverage and discounts are up to date, we’re always here to help!"
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Matthew Haight

February 26, 2026

5  out of  5
rating by Matthew Haight
"Extremely helpful. Melanie got my new car insured and had documentation sent over within 10 minutes."
We responded:
"Matthew, thank you for the 5-star review! We’re glad Melanie was able to get your new car insured and send the documentation over so quickly. We appreciate you choosing Jake Tufts State Farm—welcome to #TeamTufts!"
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Noble Graham-lattin

February 26, 2026

5  out of  5
rating by Noble Graham-lattin
"Jason was wonderful to work with while helping us update our personal vehicle insurance. He took the time to review our policies thoroughly and discovered a potential gap between our business and personal coverage. Thanks to his guidance, we were able to add an umbrella policy that offers stronger protection at a very affordable price. I’m incredibly thankful and feel much more confident moving forward. Excellent customer service from start to finish."
We responded:
"Noble, thank you for the fantastic 5-star review! We’re really glad Jason could help you update your personal auto insurance, take the time to review everything thoroughly, and spot that coverage gap between your business and personal policies. Adding an umbrella policy for stronger protection is a great move, and we’re grateful you trusted us to help you feel confident moving forward. We appreciate you being part of #TeamTufts!"
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Austin Emmorey

February 24, 2026

5  out of  5
rating by Austin Emmorey
"Great to work with"
We responded:
"Austin, thank you so much for the 5-star review! We really appreciate it and we’re glad you’ve been great to work with. If you ever have questions about your auto insurance or want us to review your coverage, we’re here anytime. – Jake Tufts State Farm (#TeamTufts)"
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Heather Roberson

February 13, 2026

5  out of  5
rating by Heather Roberson
"Bre did a great job getting my insurance all set up for me."
We responded:
"Heather, thank you so much for your kind words and 5-star review! We're thrilled to hear that Bre was able to help you get your auto insurance set up smoothly and at a reasonable price. At Jake Tufts State Farm Insurance Agency, we’re committed to providing excellent service and making sure you have the coverage you need. If you ever have any questions or need assistance with your auto insurance, don’t hesitate to reach out!"
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Brian Thompson

February 11, 2026

5  out of  5
rating by Brian Thompson
"Melanie has been very helpful. She is knowledgeable, efficient and pleasant. I think Jake should give her a promotion. ; )"
We responded:
"Thank you for the fantastic 5-star review! We're glad to hear that Melanie provided you with knowledgeable and efficient service while helping with your auto insurance and other coverage needs. We agree, Melanie is a great asset to the Jake Tufts State Farm Insurance Agency team! If you ever need anything else or have questions about your insurance, we’re here to help."
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Riley Edwards

February 9, 2026

5  out of  5
rating by Riley Edwards
"Melanie was great!"
We responded:
"Thank you so much for your 5-star review! We're thrilled to hear that Melanie provided you with great service. At Jake Tufts State Farm Insurance Agency, we're committed to helping you find the best auto insurance coverage to fit your needs. If you ever have questions or need assistance, don’t hesitate to reach out!"
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Brenda Birkman

February 3, 2026

5  out of  5
rating by Brenda Birkman
"Great customer service"
We responded:
"Brenda, thank you for your wonderful 5-star review! We're delighted to hear you received great customer service from our team. At Jake Tufts State Farm Insurance Agency, we’re proud to offer life insurance options that provide peace of mind and protection for you and your loved ones. If you have any questions or need assistance with your coverage, we’re here to help!"
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M O

February 2, 2026

5  out of  5
rating by M O
"Pat did an amazing job, quick, concise and if I had a question he explained thoroughly. Everyone was kind and polite. Lovely place and atmosphere."
We responded:
"Thank you for your fantastic 5-star review! We're so glad Pat was able to provide quick and thorough assistance with your auto insurance needs. At Jake Tufts State Farm Insurance Agency, we strive to offer reasonable prices along with excellent customer service in a welcoming atmosphere. If you ever have more questions or need support, we’re always here to help!"
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Dan Kolosci

January 28, 2026

5  out of  5
rating by Dan Kolosci
"Friendly and helpful people"
We responded:
"Thank you so much for your kind words, Dan! We're glad to hear you found our prices reasonable and our team friendly and helpful. It’s our goal to provide excellent service and the right coverage for all your auto insurance & boat insurance needs. If you ever have any questions or need assistance, don’t hesitate to reach out. We appreciate your trust in Jake Tufts State Farm Insurance Agency!"
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Caleb Anderson

January 28, 2026

5  out of  5
rating by Caleb Anderson
"Kendra was quick to get my claim started! Great office to work with!"
We responded:
"Thank you so much for leaving us a fantastic 5-star review! We are thrilled to hear that Ashley provided you with an awesome and informative experience. We pride ourselves on having knowledgeable and dedicated service members like Ashley who go above and beyond to assist our customers. Your recommendation means a lot to us, and we appreciate your trust in our team. Should you ever need any further assistance or have any questions, please don't hesitate to reach out. Thank you once again for your kind words and for choosing our services!"
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Krystalynne Stechebar

January 20, 2026

5  out of  5
rating by Krystalynne Stechebar
"Brianna is great she worked with me wonderfully and got me a great price on insurance thanks girl. She is very polite and easy to work with."
We responded:
"Hi Krystalynne, thank you so much for your kind words and 5-star review! We’re thrilled to hear that Breanna provided you with excellent service and helped you find a great insurance price. We’ll be sure to pass along your compliments to her. If you ever need anything else, don’t hesitate to reach out. Thanks again for choosing Jake Tufts State Farm Insurance in Hart, MI!"
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Brooklynn Wright Ribon

January 13, 2026

5  out of  5
rating by Brooklynn Wright Ribon
"Jason did a great job helping me get a policy that’s not too expensive for my age !"
We responded:
"Thank you so much for your kind words and 5-star review! We're thrilled to hear that Jason provided you with excellent service. At Jake Tufts State Farm, we’re committed to helping you find the best auto insurance coverage to fit your needs and keep you protected on the road. If you ever have any questions or need assistance with your policy, don’t hesitate to reach out. Thanks again for choosing us!"
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Teri Henrickson

January 8, 2026

5  out of  5
rating by Teri Henrickson
"Jake has such a great, hardworking team!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that you found our life insurance prices great and appreciated Jake and the team's hard work. It means a lot to us to know we're providing valuable service. If you ever have any questions or need assistance with your life insurance, please don't hesitate to reach out!"
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David Greiner

January 5, 2026

5  out of  5
rating by David Greiner
"Very quick and helpful."
We responded:
"Thank you so much for your kind words and positive review! Jake Tufts and the team at State Farm in Hart, are dedicated to providing excellent service and helping you find the best auto insurance coverage to fit your needs. We appreciate your trust and look forward to continuing to support you with all your insurance needs!"
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Angela Brown

January 3, 2026

5  out of  5
rating by Angela Brown
"Staff is very friendly and helpful!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you found our prices reasonable and our team friendly and helpful. It's our pleasure to assist you with your auto insurance and renter's insurance needs. If you ever have any questions or need further assistance, don't hesitate to reach out!"
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Paula Torres

January 2, 2026

5  out of  5
rating by Paula Torres
"I am very happy with this company so far, the best prices I've found in a while for my vehicles."
We responded:
"Hi Paula, thank you so much for your kind words! We're thrilled to hear that you’re happy with the pricing for your auto insurance. At Jake Tufts State Farm Insurance and Financial Solutions, we’re committed to providing affordable coverage that fits your needs. Please don’t hesitate to reach out if you need any further assistance!"
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Ed Parcell

December 29, 2025

5  out of  5
rating by Ed Parcell
"Pat and Shelby have provided exceptional customer service and we’re so appreciative. By getting our insurance forms the day we closed on our Michigan property we were able to get our Michigan license plates the same day. This wouldn’t have happened in Illinois. Thanks for everything! The Parcell’s"
We responded:
"Thank you so much for your wonderful 5-star review! We’re thrilled to hear that Pat and Shelby were able to provide you with exceptional service during your transition to Michigan. It’s great to know that their efforts helped you secure your auto insurance forms right when you needed them, allowing for a smooth experience with your license plates. At Jake Tufts State Farm Insurance Agency, we strive to go above and beyond for our clients, and your kind words truly affirm our commitment. "
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Ronda Hunt

December 19, 2025

5  out of  5
rating by Ronda Hunt
"I received a quote for an auto & renters policy, State Farm was not the best deal. Jake told me they offer other policies as well so I asked for a life quote. State Farm was a couple of $ more but because Jake was so professional & courteous I decided the couple of $ is worth the respect he was giving me."
We responded:
"Thank you so much for your kind words, Ronda! We're glad Jake could provide you with a life insurance quote that met your needs. We truly believe that excellent service and respect go hand in hand with the right coverage. Your trust means a lot to us, and we look forward to continuing to assist you with all your insurance needs!"