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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of BAK “BAK”

BAK “BAK”

October 23, 2025

5  out of  5
rating by BAK “BAK”
"Excellent service. Staff are always so nice and professional."
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Steve

October 23, 2025

5  out of  5
rating by Steve
"Super service why would you even consider going with GEICO"
We responded:
"Thank you for your fantastic feedback! We’re glad to hear you’re happy with our service. At Jake Tufts State Farm, we’re committed to providing personalized care and support for all your auto insurance needs that truly makes a difference. We appreciate your trust and look forward to continuing to serve you!"
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Jaren Smith

October 21, 2025

5  out of  5
rating by Jaren Smith
"The employees here always give wonderful customer service every time I visit; over the phone as well! They work fast and efficient and always make sure I’m well taken care of:)"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you consistently receive excellent customer service from our team, both in person and over the phone. Providing fast, efficient service while making sure you feel well taken care of is our top priority. We truly appreciate your trust in Jake Tufts State Farm for your auto insurance needs and look forward to continuing to serve you!"
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cindy chapman

October 17, 2025

5  out of  5
rating by cindy chapman
"Liz took care of me with motorcycle insurance, great job, very knowledgeable and helpful. Definitely a 5 star!"
We responded:
"Thank you so much for your kind words and 5-star review! We're thrilled to hear that Liz provided you with knowledgeable and helpful service for your motorcycle insurance. At Jake Tufts State Farm Insurance, we strive to offer great prices and excellent customer care. If you ever need anything else, don’t hesitate to reach out! Ride safe!"
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Heather Peoples

October 16, 2025

5  out of  5
rating by Heather Peoples
"Always enjoy the people here. Been with Jake Tufts for years and never done me wrong."
We responded:
"Thank you very much for your review!"
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Keith

October 15, 2025

5  out of  5
rating by Keith
"My car broke down on the side of the road I called State farm roadside assistance and they got right on it and anytime I need help with understanding my policy I can just call the office and the personnel help me to understand what I needed to know"
We responded:
"Thank you for taking the time to leave us a review! We appreciate your feedback and are glad to hear that you had a positive experience overall. We constantly strive to improve our services, so if there's anything specific you think we could do better, please let us know. We value your input and are always looking for ways to enhance our customer experience."
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Joyce VELA

October 15, 2025

5  out of  5
rating by Joyce VELA
"Thank you for always helping me 😊"
We responded:
"Thank you for your kind words! We're always happy to help and appreciate your continued trust in Jake Tufts State Farm Insurance. If you ever need anything, we're here for you! 😊"
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Logan Purdy

October 14, 2025

5  out of  5
rating by Logan Purdy
"I am a new customer who recently switched to State Farm and was welcomed immediately by Jake and his team. An agent there named Jason was very understanding and helped me set up my policy the very same day I called! He was so awesome and I’m very thankful I get to work with them going into the future!"
We responded:
"Thank you for choosing Jake Tufts State Farm Insurance Agency and for sharing your positive experience! We're delighted that Jake, Jason, and the team were able to welcome you warmly and set up your policies—including your life insurance—so quickly and smoothly. Providing great service at a great price is our top priority, and we’re grateful to have you as a new customer. We look forward to supporting you with all your insurance needs for years to come!"
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edward oleary

October 12, 2025

5  out of  5
rating by edward oleary
"Prompt response to requests, Representatives are very knowledgeable of policies and options."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jake and our team provided prompt responses and helpful guidance. We're committed to making sure you have the best experience with your auto insurance needs. If you ever have any questions or need assistance, please don't hesitate to reach out!"
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Amber balke

October 8, 2025

5  out of  5
rating by Amber balke
"Friendly staff, highly recommend. Very easy to work with. Had them for years. Never had an issue. Very helpful when my vehicles broke down."
We responded:
"Thank you so much for the review, Amber. We strive to give you a local friendly feel because we all live right here in the community. Whatever life throws at you, know we are here to help."
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Scott Carroll Jr

October 3, 2025

5  out of  5
rating by Scott Carroll Jr
"By far the best experience I've ever had with any consumer, customer service representative or any business whether utility company cell phone internet or insurance home and auto; this is the leader as far as I'm concerned in insurance companies and this branch especially has helped me tremendously and worked with me and my circumstances very fairly above and beyond and for that I'm grateful so that I didn't have any laps in my insurance which I did understand circumstances with progressive and it was immediate insurance dropped or lapsed and thankfully when I run into a situation and have to rearrange finances due to an error I had overlooked I'm able to have that little bit of grace. Without any penalties or lapses and for me I'm busy I do forget I will overlook things I'd like to be more organized but I'm just not and they understand that and that goes a long way when they're on your side versus the way it was when I was with progressive you wouldn't even know that you have a lapse in insurance but you forgot that yeah it's not your due date for your policy but you're renewal still falls on this date that you set it up 10 years ago not the day you're used to that you change 3 years ago this is your renewal that only happens once a year I will see that still on the 13th and you forgot about that and it's now the 14th you haven't had insurance today so we're sorry we can't help you with your accident that you just had you're screwed I know we didn't tell you because we didn't know either that took until you got in an accident called us that we realized you didn't have it see that's what happens but not anymore no I can wait a month without paying and I'm still covered lol jk that was a joke definitely not the case but you have a few day grace. And that's appreciated in an agent right there to help you and assist you with anything you need and coverage that is Nationwide. Thank you l"
We responded:
"Thank you so much for your incredibly detailed and heartfelt review! We are beyond thrilled to hear about your outstanding experience with Jake Tufts State Farm Insurance Agency and especially Breanna’s exceptional service. It means the world to us that you feel valued, supported, and confident with your coverage—and that we could save you so much on your rates while providing the nationwide protection and benefits you deserve. Your background and insights make your praise even more meaningful, and we’re honored to have earned your trust. We look forward to continuing to serve you and making every interaction just as phenomenal. Thank you again for choosing State Farm—drive safe and enjoy the ride!"
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Andy Novitsky

October 3, 2025

5  out of  5
rating by Andy Novitsky
"Jake and his team have been great!!! I have been with them for quite a long time."
We responded:
"Thank you so much for your kind words and continued trust in Jake Tuft State Farm! We're thrilled to hear that you appreciate our pricing and the service provided by Jake and the team. It's our pleasure to support you with your motorcycle insurance, life insurance, home insurance, vehicle insurance, and general liability insurance needs. We look forward to serving you for many more years to come!"
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Christi Brown

October 3, 2025

5  out of  5
rating by Christi Brown
"I wasn’t happy with my current car and homeowners insurance; I wanted something different. Jason, at State Farm in Hart, explained my options and set me up with a perfect combination for me. He is very personable and thorough. If you are tired of your current company charging outrageous prices, check out Jason at State Farm."
We responded:
"Thank you for sharing your experience with Jason and our team! We’re so glad to hear that he was able to help you find the perfect combination of car and homeowners insurance that meets your needs. Jason truly embodies our commitment to providing personalized and thorough service, and it’s wonderful to see that reflected in your feedback. We appreciate your recommendation and hope that others will find value in your words as well."
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Carl Schotts

October 2, 2025

5  out of  5
rating by Carl Schotts
"Every time I go to the office, I’m treated with the utmost respect. Everybody is so kind and handles my business appropriately. It’s like visiting family"
We responded:
"Thank you for sharing such a wonderful review! We're delighted to hear that you feel respected and cared for every time you visit our office. Treating our clients like family is something we truly value, and we're glad it shines through in our service. We appreciate your trust in us for your home insurance and vehicle insurance needs and look forward to continuing to support you!"
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Sara McClane

October 2, 2025

5  out of  5
rating by Sara McClane
"Jake Tufts and his team are outstanding! They’re professional, friendly, and always quick to help with any questions. Jake makes insurance simple and stress-free, and you can tell he truly cares about his clients. I feel confident knowing my family is in great hands—five stars without a doubt!"
We responded:
"Thank you so much for your kind words and thoughtful review! Jake Tufts and the entire team truly appreciate your trust and are thrilled to hear that you feel confident and well cared for. Providing professional, friendly, and stress-free service is our top priority, and your feedback means the world to us. We're always here to help with any questions or needs you may have. Thanks again for the five stars!"
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Armando Martinez

September 30, 2025

5  out of  5
rating by Armando Martinez
"Good place been with them like 6 years never had a problem. The prices are decent. The workers are really nice. Highly recommend."
We responded:
"Thank you so much for your kind words and loyalty over the past 6 years! We're thrilled to hear you've had a great experience with Jake Tufts State Farm. We’re proud to offer reliable auto insurance coverage with competitive prices and friendly, helpful service. Your recommendation means a lot to us, and we look forward to continuing to serve you for many years to come!"
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Amber Fritcher

September 30, 2025

5  out of  5
rating by Amber Fritcher
"Jake and Pat were very quick to respond to our need for insurance on a UTV. They got us covered within a few hours of contacting them and were extremely helpful with figuring out the best coverage."
We responded:
"Thank you for your wonderful feedback! We're glad Jake and Pat were able to quickly assist you with insurance coverage for your UTV and help find the best options to fit your needs. Providing fast, helpful service and great prices is our priority, and we're happy to hear you had a positive experience. If you ever need assistance with vehicle insurance or anything else, we're here to help!"
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Jennifer Richards

September 29, 2025

5  out of  5
rating by Jennifer Richards
"Today I had the pleasure of dealing with Ashley. The staff is always willing to help whenever a need arises and are always able to help get answers to any questions I might have. Thank you for always going above and beyond!"
We responded:
"Thank you for sharing your experience! We're delighted to hear that Ashley and our team continue to provide helpful and attentive service whenever you need it. Going above and beyond for our clients is what we strive for every day. We truly appreciate your kind words and look forward to assisting you with all your auto insurance needs in the future!"
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Jordan Baker

September 26, 2025

5  out of  5
rating by Jordan Baker
"Wonderful experience with this agency. Breanna V. answered all of my questions and handled all of my concerns. Would definitely recommend!"
We responded:
"Jordan, thank you so much for your kind words! We're thrilled to hear that Breanna provided you with excellent service and was able to address all of your questions and concerns. Your recommendation means a lot to us. If you ever need anything else, don’t hesitate to reach out!"
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Amy Last

September 23, 2025

5  out of  5
rating by Amy Last
"Love state farm! Helped me years ago when no other insurance company would! I highly recommend them!"
We responded:
"Thank you so much for your kind words and recommendation! We’re thrilled to hear that Jake Tufts State Farm Insurance Agency in Hart, Michigan was able to help you when you needed it most. Providing great service and affordable auto coverage is our top priority. If you ever need anything else, don’t hesitate to reach out!"
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Robert Vander Laan

September 20, 2025

5  out of  5
rating by Robert Vander Laan
"Spoke to Shelby. Quickly obtained quote and initiated insurance on a new vehicle for me. She was extremely knowledgeable, informative and able to answer all my questions. Very pleasant experience working woth her."
We responded:
"Bob, thank you so much for your kind words! We're thrilled to hear that Shelby was able to provide you with a quick and smooth experience while securing your new auto insurance. We pride ourselves on our knowledgeable and friendly team, and Shelby will be happy to know she made such a positive impression. If you ever have any more questions or need assistance in the future, please don’t hesitate to reach out!"
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Tristan Baker

September 19, 2025

5  out of  5
rating by Tristan Baker
"The great team at Jake tufts State Farm make insurance tolerable and easy. Melanie, Shelby, are among my favorites to work with."
We responded:
"Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that our team at Jake Tufts State Farm has been able to make your insurance experience more tolerable and enjoyable. We truly believe that providing exceptional customer service is a top priority, and we're glad to know that Melanie, Shelby, and Caleb have all been pleasant, timely, and helpful in assisting you. We'll be sure to pass along your kind words to them as well."
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Arnulfo Trevino

September 19, 2025

5  out of  5
rating by Arnulfo Trevino
"I recommend Jake Tufts state farm very professional will go above and beyond to help u great customer service 👍 I won't go anywhere else"
We responded:
"Thank you for taking the time to leave such a positive review of the Jake Tufts State Farm Agency! We greatly appreciate your recommendation and are thrilled to hear that you found our team to be professional and dedicated to providing excellent customer service. We take pride in going above and beyond to assist our customers, and it's wonderful to know that we have met your expectations. We value your loyalty and look forward to serving you again in the future."
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William Peterson

September 16, 2025

5  out of  5
rating by William Peterson
"I stopped in with a question on my glass coverage to replace my broken windshield. Ashley had all the answers, set up a claim on the spot and even sched service with a State Farm service partner provider. This is such a a great office - always friendly and quick to help with whatever you may need."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Ashley was able to assist you promptly and make the windshield replacement process easy and convenient. At Jake Tufts State Farm, we strive to provide friendly, efficient service to all our customers. Please don’t hesitate to reach out if you need anything else—we’re always here to help!"
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Dominique Olivas

September 16, 2025

5  out of  5
rating by Dominique Olivas
"They really take care of you and work with you during tough times. They make everything fast and simple which I appreciate. Couldn’t ask for better customer service than this location!"
We responded:
"Thank you for your wonderful feedback! We’re glad to hear that our team could support you during challenging times and make the process fast and simple. Providing exceptional customer service and great value is our top priority. We truly appreciate your trust in Jake Tufts State Farm for your auto insurance needs and look forward to continuing to serve you!"